NM AGENCY

Privacy Policy

Effective Date: May 1, 2025

1. Introduction

NM Agency ("we," "us," "our," or "Company"), located at 61 rue nollet, 75017 Paris, is committed to protecting your privacy and ensuring you have a positive experience on our website and in your interactions with our marketing services. This Privacy Policy explains how we collect, use, disclose, and otherwise process your information across all our platforms.

2. Scope of This Policy

This Privacy Policy applies to:

  • Our website (when launched) and any digital properties operated by NM Agency

  • Communications with prospective clients, partners, and other stakeholders

  • Information shared through email, LinkedIn, Instagram (@nm.marketing.agency), and other channels

3. Information We Collect

3.1 Information You Provide Directly

We collect information you voluntarily provide to us, including but not limited to:

  • Contact information (name, email address, phone number, company name, job title)

  • Business information (company website, social media profiles, revenue range, funding details)

  • Communications (emails, messages, meeting notes, and call transcripts)

  • Information shared through forms, inquiries, or partnership discussions

3.2 Information Collected Automatically

When you visit our digital platforms or interact with our content, we may collect:

  • Device information (IP address, browser type, operating system)

  • Usage data (pages visited, time spent, interaction with content)

  • Cookies and similar tracking technologies

  • Analytics data (engagement metrics, referral sources, geographic location)

3.3 Information from Third Parties

We may receive information about you from third-party sources to enrich our prospect research, including:

  • Public business databases and directories

  • Social media platforms (LinkedIn, Instagram)

  • Business intelligence tools and APIs

  • Referrals from partners and contacts

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To identify and reach out to prospective clients in our target sectors (travel, beauty, wellness, lifestyle, food & beverages, supplements)

  • To build and maintain prospect pipelines and sales funnels

  • To send marketing communications, newsletters, and service offerings

  • To conduct market research and competitive analysis

  • To facilitate partnerships and collaborations

  • To improve our services and understand client needs

  • To comply with legal obligations and respond to legitimate requests

  • To protect the security and integrity of our business

5. Data Sharing & Third Parties

We do not sell your personal information. However, we may share information with:

5.1 Service Providers

We may engage third-party vendors and service providers to support our business operations, such as email marketing platforms (Lemlist), CRM systems (HubSpot, Notion), analytics tools, scheduling services (Calendly, Google Calendar), and communication platforms (Gmail, LinkedIn). These providers are contractually bound to use your information only for the purposes specified.

5.2 Partners and Collaborators

With your consent, we may share information with potential partners and clients in the context of business development and collaboration discussions.

5.3 Legal Obligations

We may disclose your information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal obligations, enforce our agreements, or protect the rights, safety, and property of NM Agency, our users, or the public.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communications, secure data storage, and restricted access to sensitive information. However, no system is completely secure, and we cannot guarantee absolute security of all information.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access, review, and request corrections to your personal information. Please contact us at negin@agency-nm.com to submit such requests.

7.2 Data Deletion

You may request deletion of your personal information, subject to legal and business requirements. We will respond to such requests within a reasonable timeframe.

7.3 GDPR Rights (EU Residents)

If you are a resident of the European Union or United Kingdom, you have additional rights under GDPR, including:

  • Right to access your personal data

  • Right to rectification of inaccurate data

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand user behavior, and personalize content. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our digital platforms.

We may also use analytics services such as Google Analytics to track website performance and user engagement.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to meet legal obligations, or to protect our legitimate business interests. Once information is no longer needed, we will securely delete or anonymize it.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

11. Third-Party Links and Services

Our website and communications may contain links to third-party websites and services. This Privacy Policy applies only to information we collect. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before sharing your information.

12. International Data Transfers

NM Agency operates primarily in Europe. If we transfer personal information internationally (e.g., to the United States or other jurisdictions), we implement appropriate safeguards such as standard contractual clauses or your explicit consent to ensure your information remains protected under applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the effective date at the top of this policy. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: hello@agency-nm.com

Instagram: @nm.marketing.agency

We will respond to your inquiry within 30 days.

15. Data Protection & Legal Compliance

NM Agency is committed to compliance with applicable data protection regulations, including GDPR, CCPA, and other regional privacy laws. If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data protection authority.

For EU residents, complaints may be filed with your national Data Protection Authority (DPA).

This Privacy Policy is effective as of May 2025.